You may cancel your subscription package at any time up to 14 days after you receive the first edition of your chosen product (the “Cooling Off Period”) by notifying us at the contact details set out below. Please note that after the Cooling Off Period has ended, you won’t be entitled to any refund in whole or part for any un-delivered part of the subscription. If you pay by Direct Debit you must also cancel the Direct Debit with the bank otherwise your bank may continue to make payments.
Dovetail Services (UK) Limited
800 Guillat Avenue
Kent Science Park
Telephone: 01795 592 946 for UK subscriptions and +44 (0)1795 592 946 for overseas subscriptions.
Once we have received notice from you, we will provide a refund to you of the price paid for the applicable product in the same payment method as you made payment to us.
If you want to change your subscription package (for example to one of our other products) you can do this at any point during your subscription by contacting us on 01795 592 946 for UK subscriptions and +44 (0)1795 592 946 for overseas subscriptions.
We will provide you with the applicable updated price and product information.